Delivery & Postage

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Free Shipping

"Free Shipping" products are only shipped at no charge to the 48 U.S. continental states. Alaska and Hawaii ship destined products require additional shiiping costs.

Shortage/Damaged Shipment/Discrepancies 

All merchandises are packed carefully and correctly utilizing a triple check method before it leaves our facility. Damaged shipments should be checked in the presence of the carrier. Please keep all shipping cartons and packing material for carrier inspection. Syndicate Customs will not initiate any claims with the carrier. 
Claims for shortage of items or discrepancies must be made within 48 hours after receipt of merchandise. Claims of damaged shipments must be made by the customer with the carrier. 

Any refused shipments sent back to Syndicate Customs does not constitute the right to a refund or credit. It is the customer's responsibility to make all arrangements with Syndicate Customs for refused shipments. Customer will be charged freight expenses associated with the refused shipment as well as a 20% restocking fee on all shipped products.